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Digital Does Away With Mis-Selling: Google India

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March 19: A study by Google and BCG shows that the insurance industry is betting big on online sales. The study also says that by embracing digital, insurers stand to cut costs and become more profitable. Watch as Vikas Agnihotri, Industry Director - BFSI, Google India, says, “There is dramatic improvement in costs in transactions via mobile, ATMs as compared to teller in banks.”