Kantar Releases CX+ India Retail Banking Report 2019
  • WebDesk BTVI
  • Jul 12 2019

Kantar in association with C-X PLUS has launched its Indian banking report 2019 offering insights into the health of banks and the expectations of the retail customer. Soumya Mohanty, Chief Client Officer & Susanne-O-Gorman, Global Lead For Customer Experience, Kantar speak to BTVI about the report.